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Customer Support Executive

2 - 5 YearsCoimbatore INR 1,50,000 - 3,50,000 P.AOpenings: 5

Posted: 48 days ago

Job Description

  • To serve customers by providing relevant service information and thrives for better customer satisfaction.
  • To identify the needs of the individual customer and provides proper assistance.
  • Contributes to team effort by taking ownership and to send out requested information to the customer.
  • Should continuously assess and identify the opportunities to drive process improvements that positively impacts and provides the best customers experience.
  • Reports & MIS handling.
  • Logical decision making skills & delegation skill.
  • Effective Team Time management.
  • Ability to handle customer escalations & Analyze customer complaints and provide effective resolutions.


Salary: INR 1,50,000 - 3,50,000 P.A
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Team Leader -(NonTechnical)
Role: Team Leader -(NonTechnical)
Keyskills:

Desired Profile




Doctorate - Doctorate Not Required, Any Doctorate - Any Specialization

Company Profile

"Sisco Jobs LLP was incorporated in 2007, we are one of the fastest growing HR Service providing companies in India with a national presence through a network of strategic alliances, sourcing professionals to various organizations, enriching their human capital and enabling individuals to optimize their career choices. Sisco Jobs LLP is specialized in Recruitment services, Training, People development programs and Temporary work force solutions".
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Contact Details

Recruiter Name:Manju

Telephone:8807300600

Email :Not Mentioned

Reference Id:REQ100117-4-COM050

Website:http://www.siscojobs.com